Terms of Service
Version: 2026-09-20-v2
1The service
Joynify is a digital tool that helps hosts plan events, send invitations, manage guest lists, and share photos, playlists and chat with guests. These terms apply between you (the host or user) and the operator of Joynify ("we", "us"). By creating or activating a party you accept these terms.
2Acceptance of the terms
You must actively accept these terms before a party can be created or activated (free or paid). The acceptance is recorded with a timestamp and the version of the terms you accepted. If you do not accept the terms, you may not use the service.
3Age and eligibility
The service is not directed to minors. You must be at least 18 years old, or have reached the age of legal majority where you live, to create an account, accept these terms or activate a party. You may not create an account on behalf of a minor or knowingly allow a minor to administer a party through your account.
4Commercial events and required licences
The standard service is intended for private events and ordinary business events. You may not use it to organize, promote or operate commercial mass events, large public gatherings or regulated events unless you have all permits, licences, insurance, security arrangements and other approvals required by law. This includes any required licences for ticket sales, alcohol, food, music, entertainment, lotteries, public assembly and the venue. We may request evidence of these requirements or refuse such use.
5Account and email security
You are responsible for keeping your email address current, maintaining the security of your email account and Joynify account, protecting login links and credentials, and restricting access to authorized persons. You are responsible for activity carried out through your account unless mandatory law provides otherwise. You must notify us promptly if you suspect unauthorized access or misuse.
6Provided "as is" without warranties
The service is provided "as is" and "as available". We give no warranty, express or implied, that the service will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the service will meet your expectations or be fit for a particular purpose. Features may be changed, suspended or discontinued at any time, with or without notice.
7No liability for malfunctions
We are not liable for any damage, loss or inconvenience arising from the service not working, or not working as expected. This includes, but is not limited to: downtime or interruptions; lost, delayed or corrupted data; invitations, emails or SMS that are delayed, filtered or never delivered; failed or incorrectly processed payments; errors in AI-generated content, images, translations or suggestions; and problems with check-in, QR codes, tickets or seating at your event. You are responsible for having a backup plan for critical parts of your event.
8Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profit, lost revenue, lost data, loss of goodwill, or the cost of a spoiled or cancelled event, even if we were advised that such damage was possible. Our total aggregate liability is limited to the amount you actually paid us for the party concerned during the twelve months preceding the claim, and never more than SEK 1,000. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental, consequential or punitive damages. In those jurisdictions, these exclusions and limitations apply only to the fullest extent permitted by law, and nothing in these terms limits liability or rights that cannot legally be limited.
9Your responsibility as host
You are solely responsible for your event and everything uploaded, published or shared through it, including invitations, guest data, photos, videos, chat messages, playlists, menus and other content. You must ensure that all such content is lawful, that you have the necessary ownership or permissions, and that it does not infringe copyright, privacy, publicity or other rights. You are responsible for obtaining valid consent from every relevant person before uploading, publishing or sharing photos or videos of them, including any additional consent required for minors. You must also have the consent or other legal basis required to handle your guests' personal data. You are responsible for complying with all laws that apply to your event. We are not the organizer of your event and take no responsibility for what happens before, during or after it.
10Third-party services
The service relies on third-party providers, for example for payments, SMS and email delivery, maps, music services and AI models. Each provider is responsible for its own service, and we are not liable for errors, delays or outages at third parties. Your use of such services may also be subject to the provider's own terms.
11Payments, taxes and consumer rights
Paid packages and add-ons are charged in advance and are normally non-refundable once activated, except where mandatory consumer law gives you a right of withdrawal or refund. Prices may be shown with or without VAT, sales tax or other local taxes depending on your location and customer status. You are responsible for taxes, duties or charges that are not included in the displayed price, and we may collect them where required by law. Consumer rights for digital services differ between the European Union, the United States and other jurisdictions. Any mandatory rights that apply where you live remain unaffected. Prices may change, but never retroactively for a party you have already paid for.
12Force majeure
We are not liable for failure or delay caused by circumstances beyond our reasonable control, such as power outages, network failures, strikes, natural disasters, war, terror, epidemics, government actions, or failures at subcontractors and cloud providers.
13Acceptable use and termination
You may not use the service for anything unlawful, offensive, misleading or harmful, or attempt to disrupt, probe, reverse engineer or overload the service. You may not use AI features to generate illegal, abusive, deceptive, infringing or harmful material, evade safeguards, perform automated mass generation, or consume resources unreasonably. We may refuse service, block or suspend users, restrict AI access, and remove accounts, parties or content that violate these terms or applicable law, without liability and, where permitted by law, without refund. We may remove or disable access to content that we reasonably believe infringes copyright or other rights, including in response to a valid rights-holder notice.
14Security monitoring
To protect users, the service and third parties, we may log and review security-related activity such as login attempts, account changes, administrative actions, device and network information, suspected abuse, unusual AI usage and attempts to bypass technical protections. We process and retain this information only as reasonably necessary for security, fraud prevention, incident investigation, legal compliance and enforcement of these terms, in accordance with our Privacy Policy and applicable law.
15Changes to these terms
We may update these terms from time to time. The current version is always published on this page with its version identifier. For significant changes we will inform you in the app or by email, and we may require you to actively accept the updated terms before you can activate a new party, make another purchase or continue using affected features. Where active acceptance is not required, continued use after the effective date means you accept the updated terms to the extent permitted by law.
16Governing law and disputes
These terms are governed by Swedish law. By using the service, international users agree that disputes shall primarily be resolved through dialogue with us and otherwise be subject to the jurisdiction of the Swedish general courts. However, mandatory consumer protection laws in your country or region may give you additional rights or the right to bring a claim in another court. Nothing in this section deprives you of protections that cannot be waived by agreement.